Terms of Service

Last updated: 14 April 2026

1. Who we are

Vatrax is a bookkeeping, deadline and filing-prep application for people living and working in Ireland. We refer to Vatrax as "we", "us" or "the service" below. By creating an account you agree to these terms.

2. What Vatrax does (and what it is not)

Vatrax helps you:

• Record income and expenses and classify them using an Irish rule engine.
• Estimate VAT, income tax, USC, PRSI and corporation tax.
• Pre-fill VAT3, Form 11 and CT1 returns and export them as PDF, CSV or ROS XML.
• Remind you about Revenue deadlines and upcoming renewals.
• Explain Revenue letters and draft reply templates.
• Keep a 6-year archive of your documents.

Vatrax is software and guidance. It is not:

• A registered tax agent or legal adviser.
• A substitute for a qualified Irish accountant or solicitor on unusual, high-value or disputed cases.
• A guarantee that every estimate, classification or suggestion is correct for your exact circumstances.

You are always the person who signs off, files and pays. If in doubt, talk to a qualified advisor.

3. Your account

• You are responsible for keeping your login credentials safe.
• You must provide accurate information about your business and your transactions.
• You may not use Vatrax to facilitate fraud, tax evasion or any illegal activity.
• We may suspend or terminate an account that breaches these terms or Irish law.

4. Subscriptions and billing

• Paid plans renew automatically until cancelled. You can cancel any time from inside the app.
• You will be billed in euros in advance for each billing period via PayPal Subscriptions, Stripe or any add-on selected.
• We may change prices with at least 30 days' notice before your next renewal.
• Refunds are handled case by case — contact us if something went wrong and we'll do the right thing.

5. Your data

Your transactions, receipts, Revenue correspondence and notes belong to you. We only process them to run the service. See the Privacy Policy for details, including how we handle the 6-year retention requirement.

6. Third-party services

Vatrax connects to third parties such as your bank (via GoCardless Bank Account Data / PSD2), the Revenue Online Service, Emailit, PayPal, Stripe and AI providers (OpenAI, Anthropic, Google). Their own terms apply to your use of their features. We only share the minimum data those services need to work.

7. Limitation of liability

Vatrax is provided "as is" without any warranty that every classification, estimate or reminder is complete or fits your exact circumstances. To the fullest extent permitted by Irish law:

• We are not liable for any penalty, interest, surcharge or tax arising from you choosing to file (or not file) a return.
• Our total aggregate liability for any claim is capped at the fees you paid us in the 12 months before the event giving rise to the claim.

Nothing in these terms excludes liability that cannot be excluded under Irish law.

8. Changes

We may update these terms from time to time. If the change is material we will email you and show a notice inside the app at least 14 days before the change takes effect.

9. Governing law

These terms are governed by Irish law and disputes will be handled by the Irish courts.

10. Contact

Email [email protected] if anything in this document is unclear — we prefer "send us a friendly note" over lawyer-speak.